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We offer 100% satisfaction guarantee. Products sold on mioglobal.com come with a sixty (60) day full refund period. If for any reason you are not entirely satisfied with your purchase from our website, contact us for assistance in processing a return. Your product must be returned in original packaging and undamaged condition to receive full product credit.
If you purchased a Mio product from a retailer, you must contact that retailer for your refund. For authorized retailer exchanges follow the steps above.